What people have said about our courses...
"A well structured and organised course by a calm, and caring tutor. Set in beautiful surroundings, I witnessed sheep being fed during the lunch break. Joanna will alter the way that you view stress. It doesn't have to be negative - it can be used in a very positive way! Dentistry can be very stressful - especially within the environment within which we work today. There is an expression ' who cares for the carers?'. The answer is Joanna, and she will teach you easy ways in which you can care for yourself."
Colin Langley, Dentist
"The course exceeded my outcomes by providing a totally absorbing and informative four days. The venue is easy to find, very calming and conducive to learning environment. Joanna is an exceptional tutor, very approachable, understanding and obviously very knowledgeable about her subject."
Julia Horton, Dentist
"The course exceeded my expectations, and all of my outcomes were clearly met. The course was delivered at any easy pace which allowed time to reflect & understand fully what was being taught. Joanna has a wonderful style of training which keeps you in the moment. The venue is excellent and very accommodating."
Sally Benson, Clinical Hypnotherapist
"Excellent course facilitated by a really empathic trainer. Created a very safe environment for all participants to be able to be open and share. This course has inspired me to want to further my skills and take the NLP Practitioner Course. This I know will help both me and any member of my team. Wholeheartedly recommend this particular course with the School of Clinical & Neurolinguistic Hypnotherapy."
Jacqui Goss, Independent Consultant
"Having experienced EFT as a client, I was very interested in learning how to do the technique, to use both on myself and with clients. I found the technique easy to learn, and experienced a shift in two different issues within the session itself. It was a lovely, comfortable, friendly environment and I would recommend the course to anyone."
Lesley Hodgson, Complimentary Therapist & Coach
"Joanna is amazing and provides various ways to explain the content. The venue is relaxing and homely. The course is a real eye-opener; I've learned so much about myself during the four days, which has allowed me to create a true vision for my future. I am delighted."
Dawn Evans, Trainer
"The course had sufficient content, exercises and information to challenge me in my learning style, and enable me to gain further insight into the principles and definitions of NLP. I feel empowered and able to utilise what I have learned. I also feel I would like to carry on the learning and do further courses. The venue is excellent. The trainer is knowledgeable and enthusiastic, making the sessions extremely enjoyable."
Karen Brown, Trainee Hypnotherapist
"I attended this course without any knowledge of hypnotherapy; I thought that it might improve the cooperation of nervous patients. This course taught me about the intriguing world of hypnosis. It's very interesting to acknowledge the possibility that has come out of this course for myself and my work. I have already tried it on a few very anxious patients; the response was wonderful. One patient said that he has never felt so relaxed in the dental chair. It works!"
Amy Langfied, Dentist
"Intriguing, interesting, thought-provoking and potentially life-changing. It's exciting to consider the possibilities!"
Jan Osborne, MyLocalPA
"Joanna is very passionate about her knowledge and about NLP. This comes across in bucket-loads through her stories and the content of the course. She is very calm and makes you feel instantly at ease. The course was brilliant and I felt like I learned a lot about myself. It has definitely changed the way I think and what I think of others. My communication towards others has improved and I'm all round happier and more relaxed with the new knowledge."
Amy Langfield, Dentist
"I had a 'ta-dah' moment - everything and every action has a cause: don't be a victim! Very interactive; great small group."
Kath Turner, Director, Kath Turner Ltd
"An excellent day; interesting and informative. Joanna is an extremely engaging teacher. She has provided me with some extremely accessible methods to help me deal with stress. The course was insightful - made me think. I loved it - thank you - when is the next one!"
Caroline Clark, Pet Education & Training
"It has been a fantastic course in both content and delivery. Joanna is exceptional in her work and her 'tour guide' self-hypnosis techniques have proved a revelation. I feel fully equipped with the skills I need to self-hypnotise to achieve my goals and allow my own personal development."
Traci O'Shaughnessy, Dental Hygienist
"Trainer Joanna was excellent; very friendly, relaxed environment; obviously extremely proficient. Great rapport, empathy and compassion. Also great teacher - generous and kind. Great stories and anecdotes. I will certainly recommend Joanna to others and hope to sign up for other courses in the future."
Ros Jones, Action Coach
"Well paced and explained; excellent exercises to practise each technique so that I feel I can do these any time by myself. The techniques work for me! Joanna has a lovely voice and brought us along with her through all the exercises and relaxations."
Patty Everitt, Psychotherapist and Clinical Hypnotherapist
"The course was excellent - extremely valuable tools and very skilfully presented and taught. The context of each part of the day was carefully explained, with potential uses and areas of growth. Joanna is a first-rate trainer - very engaging, knowledgeable and generous with her abilities."
Helen France, Director, Helen France Associates
"I can summarise it as a "needed break in life to think how we think". Nice techniques for relaxation and concentration. Joanna's voice takes you to a peaceful new world."
Jose Septien, Zip-Pak
"I enjoyed the day and the informal structure to learning and addressing new skills. The Manual and CD are extremely helpful. Practising self-hypnosis techniques was very good, and I was quite amazed at how successful this was; best part of the day. Very well presented."
Anna Anderson-Hawkes, Primary Care Mental Health Worker
"The strong way Joanna held and led the group was inspirational and a deep reminder of why spending time learning from others like this is so important. I have worked with very many therapists and found Joanna to be very grounded and confident in what she does."
Jo Smith, York Shiatsu
"I really enjoyed the course and found the day really interesting. Joanna's kind manner and warmth came across very much during the day and delicate subjects were dealt with professionally and with compassion. I would recommend Joanna's teachings to others without hesitation."
Lesley Hodgson, Complementary Therapist, Scarborough
"A very useful two-day course; connected up a number of areas of learning and turned background knowledge into practical possibility."
Dr David Fraser, Author, Speaker & Coach, Edinburgh
"Really enjoyed the course. Everything that I expected, and more. Definitely keen to go further - thank you!"
Jen Wood, Edinburgh
"Superb experience - rich with content and practise. Lots of time to explore practical applications and discuss personal experiences. Jo - you are lovely to listen to. Particularly impressed with how you handled open-frames."
Madeleine Allen, Allen Training Associates, Edinburgh
"Fabulous - I loved it! And Jo is just lovely. I hadn't made the connection between meditation and hypnotherapy before. You've made me realise that this is another wonderfully flexible tool that we can use for ourselves and our clients. I look forward to learning more about hypnotherapy now as I find it fascinating."
Pam Jenkinson, Edinburgh
"Thank you so much for a fantastic weekend! I found the weekend inspiring and energising - just the right amount of input and exercises. I like the way the course integrated my NLP skills and experience, which strengthened my learning."
Dorothy Armstrong, Edinburgh
"Thanks for a superb weekend training. Your manual is comprehensive and provided an excellent structure to take us through two enjoyable and packed days. However, throughout I felt I could relax as you clearly know your subject in great depth, were clear and professional in your approach and delivery. As a professional, I appreciated this enormously."
Barbara Robertson, Edinburgh
"Very well designed course, tailored to level of participants' previous knowledge and experience. Great fun and inspired learning. Thank you, Jo."
Sue Mitchell, Edinburgh
"Jo brings an entirely new perspective to many things in her own unique and relaxed manner."
Kevin Rose, Business Leadership for Dentistry
"I admit that before taking the course I was sceptical about the self-hypnosis process; I had always thought this was something that would not benefit or help me. After attending this fantastic course I was proven wrong. The methods which Joanna shared were simple, useful and effective. There were a variety of techniques which could be used whilst sitting at your desk at work, or if you have some free time at home. Since attending the course and practising these calming methods I have noticed a significant difference in my overall stress levels and my ability to keep calm. I thoroughly recommend both this course and Joanna. Everything about the day was brilliant."
Matthew Jones, Paralegal, Cohen Cramer Solicitors
"Jo is an excellent trainer, with extensive knowledge. It was so refreshing attending a course where the group was small and each person had involvement. Learned many techniques I can use daily. An excellent day all round, already looking forward to the next one!"
Ru Boyle, Dental Hygienist, Tutor and Assessor, Derbyshire
"A great range of techniques to explore and play with on an everyday basis. Looking forward to answering questions that I probably knew the answers to, but didn't know how to access."
Rich Williams, Director, Exhibition Plinths Limited, UK
"Extremely thought provoking; can't wait to practise new techniques. Really enjoyed the relaxation - didn't think it would happen in a room full of other people. Joanna was very knowledgeable and approachable."
Yvonne O'Loughlin, Learning Programme Co-Ordinator, Jersey
"Excellent course that met all my expectations and provided new perspectives on how to achieve rapport and communication. Useful techniques for the analysis of situations and how to approach different people in optimal ways."
Andrew Higgs, Director, Guernsey
"Interesting course - covered topics in detail supported by clear handouts. Well presented by trainer who encouraged effective interaction of the group."
Jan Coleman, Assistant Director, Guernsey
"Superb! Joanna has a lovely teaching manner; she is very approachable and easy to understand. The course made complete sense - made everything 'click' and gave me a better understanding of how my mind works."
Emma-Jayne Sarahs, Executive HR Assistant, Guernsey
"The course was a great mixture of theory and practical ways to tackle both physical and mental issues in life. The trainers were hugely knowledgeable, experienced and sensitive. The venue was perfect for the nature of the course."
Nicki Rowland, Dental Practice Manager, Beverley
"These two days were of great value personally and professionally. By the end of the second day we were looking forward to taking our experiences back into our real worlds. The retreat gave me time and space in lovely surroundings to take stock of my life and work and to face future challenges with more confidence in myself and my abilities. I thoroughly recommend this course to anyone involved in practice management."
Susan Henderson, Dental Practice Manager, Cheltenham
“Venue - perfect; course - just what I needed; trainers - fab! Thank you!”
Shirley Perry, Dental Practice Manager, Telford
"I really enjoyed the course; very different from any other learning that I have taken part in. The course gave good indicators of how to develop self-awareness and improve inner attitudes. The topics we touched on were certainly interesting, and ones I'd like to delve into further. The hypnosis element was an eye-opener and very helpful; I hope I can use it for stress management."
Pal Croft, Business Development Manager, Azlan Logistics, York
"I found the course useful, informative, constructive and very relevant. It was exactly what I was hoping for, and enabled a new type of self-analysis and objective thinking which I am convinced will help me in many areas.
Steve Towse, Senior Business Development Manager, Azlan Logistics, York
“I enjoyed the course and its content and it left me with a good expectation for the 2nd module. This is certainly my preferred style of learning style of content and discussion.”
Nathan Holden, Senior Internal Sales Executive, Azlan Logistics, York
“Absolutely excellent course, including useful practical exercises, professionally demonstrated.”
Alison Dookun, Dental Practice Manager, Guernsey
“Joanna gave a straightforward jargon-free explanation of self-hypnosis - how it's done and the benefits. Class numbers are small so there was plenty of time to practice the techniques and delegates weren't inhibited in making a contribution. Everyone was involved in practising techniques and exchanging thoughts. For myself at least, this participation was necessary to achieve a 'real' understanding of the subject. I think I have that!”
Pat Cunningham, Retired Solicitor, Stratford-upon-Avon
“A well presented and thought provoking introduction to NLP, conducted in a friendly and professional manner and environment. I felt challenged but comfortable within the group; learning and discovering aspects of NLP I can put into practice.”
Alison Breaden, Upholsterer, Pickering
“A very useful introduction - pushed a number of buttons and I can see how aspects of NLP may be useful in my business.”
Jeremy Deedes, Director, North Yorkshire
“Excellent course. Very enjoyable and informative. Well worthwhile and a refreshing look at NLP. Jo certainly changed my preconceived ideas about self-hypnosis. I learned new relaxation techniques by which I'm sure others will benefit!”
Christine Buttle, Personal Trainer, North Yorkshire
“Extremely useful to me. Enjoyed the small number of participants. Felt relaxed and comfortable. Joanna your presentation style was excellent. Am looking forward to doing more with NLP. Thank you.”
Jane Lush, Florist, North Yorkshire
“The course was well paced, stimulating and enjoyable. Joanna seemed to tailor the content perfectly to the knowledge and requirements of all the delegates and fulfilled both my initial outcomes.”
Linden Quinlan, Pharmacist, North Yorkshire
“Really enjoyed the day - Joanna was very informative and I felt completely at ease straight away - I would love to continue learning and attending other courses. Please continue the good work at our surgery - I will also adopt some of your techniques in my personal life - thankyou.”
Alison Kemp, Dental Nurse, Cottingham
“Yesterday's course was most enjoyable, in a comfortable and friendly environment. I felt Joanna conducted the course in a relaxed and informative way for the staff."
Helen Clark, Dental Practice Manager, Cottingham
"A well structured and organised course by a calm, and caring tutor. Set in beautiful surroundings, I witnessed sheep being fed during the lunch break. Joanna will alter the way that you view stress. It doesn't have to be negative - it can be used in a very positive way! Dentistry can be very stressful - especially within the environment within which we work today. There is an expression ' who cares for the carers?'. The answer is Joanna, and she will teach you easy ways in which you can care for yourself."
Colin Langley, Dentist
"The course exceeded my outcomes by providing a totally absorbing and informative four days. The venue is easy to find, very calming and conducive to learning environment. Joanna is an exceptional tutor, very approachable, understanding and obviously very knowledgeable about her subject."
Julia Horton, Dentist
"The course exceeded my expectations, and all of my outcomes were clearly met. The course was delivered at any easy pace which allowed time to reflect & understand fully what was being taught. Joanna has a wonderful style of training which keeps you in the moment. The venue is excellent and very accommodating."
Sally Benson, Clinical Hypnotherapist
"Excellent course facilitated by a really empathic trainer. Created a very safe environment for all participants to be able to be open and share. This course has inspired me to want to further my skills and take the NLP Practitioner Course. This I know will help both me and any member of my team. Wholeheartedly recommend this particular course with the School of Clinical & Neurolinguistic Hypnotherapy."
Jacqui Goss, Independent Consultant
"Having experienced EFT as a client, I was very interested in learning how to do the technique, to use both on myself and with clients. I found the technique easy to learn, and experienced a shift in two different issues within the session itself. It was a lovely, comfortable, friendly environment and I would recommend the course to anyone."
Lesley Hodgson, Complimentary Therapist & Coach
"Joanna is amazing and provides various ways to explain the content. The venue is relaxing and homely. The course is a real eye-opener; I've learned so much about myself during the four days, which has allowed me to create a true vision for my future. I am delighted."
Dawn Evans, Trainer
"The course had sufficient content, exercises and information to challenge me in my learning style, and enable me to gain further insight into the principles and definitions of NLP. I feel empowered and able to utilise what I have learned. I also feel I would like to carry on the learning and do further courses. The venue is excellent. The trainer is knowledgeable and enthusiastic, making the sessions extremely enjoyable."
Karen Brown, Trainee Hypnotherapist
"I attended this course without any knowledge of hypnotherapy; I thought that it might improve the cooperation of nervous patients. This course taught me about the intriguing world of hypnosis. It's very interesting to acknowledge the possibility that has come out of this course for myself and my work. I have already tried it on a few very anxious patients; the response was wonderful. One patient said that he has never felt so relaxed in the dental chair. It works!"
Amy Langfied, Dentist
"Intriguing, interesting, thought-provoking and potentially life-changing. It's exciting to consider the possibilities!"
Jan Osborne, MyLocalPA
"Joanna is very passionate about her knowledge and about NLP. This comes across in bucket-loads through her stories and the content of the course. She is very calm and makes you feel instantly at ease. The course was brilliant and I felt like I learned a lot about myself. It has definitely changed the way I think and what I think of others. My communication towards others has improved and I'm all round happier and more relaxed with the new knowledge."
Amy Langfield, Dentist
"I had a 'ta-dah' moment - everything and every action has a cause: don't be a victim! Very interactive; great small group."
Kath Turner, Director, Kath Turner Ltd
"An excellent day; interesting and informative. Joanna is an extremely engaging teacher. She has provided me with some extremely accessible methods to help me deal with stress. The course was insightful - made me think. I loved it - thank you - when is the next one!"
Caroline Clark, Pet Education & Training
"It has been a fantastic course in both content and delivery. Joanna is exceptional in her work and her 'tour guide' self-hypnosis techniques have proved a revelation. I feel fully equipped with the skills I need to self-hypnotise to achieve my goals and allow my own personal development."
Traci O'Shaughnessy, Dental Hygienist
"Trainer Joanna was excellent; very friendly, relaxed environment; obviously extremely proficient. Great rapport, empathy and compassion. Also great teacher - generous and kind. Great stories and anecdotes. I will certainly recommend Joanna to others and hope to sign up for other courses in the future."
Ros Jones, Action Coach
"Well paced and explained; excellent exercises to practise each technique so that I feel I can do these any time by myself. The techniques work for me! Joanna has a lovely voice and brought us along with her through all the exercises and relaxations."
Patty Everitt, Psychotherapist and Clinical Hypnotherapist
"The course was excellent - extremely valuable tools and very skilfully presented and taught. The context of each part of the day was carefully explained, with potential uses and areas of growth. Joanna is a first-rate trainer - very engaging, knowledgeable and generous with her abilities."
Helen France, Director, Helen France Associates
"I can summarise it as a "needed break in life to think how we think". Nice techniques for relaxation and concentration. Joanna's voice takes you to a peaceful new world."
Jose Septien, Zip-Pak
"I enjoyed the day and the informal structure to learning and addressing new skills. The Manual and CD are extremely helpful. Practising self-hypnosis techniques was very good, and I was quite amazed at how successful this was; best part of the day. Very well presented."
Anna Anderson-Hawkes, Primary Care Mental Health Worker
"The strong way Joanna held and led the group was inspirational and a deep reminder of why spending time learning from others like this is so important. I have worked with very many therapists and found Joanna to be very grounded and confident in what she does."
Jo Smith, York Shiatsu
"I really enjoyed the course and found the day really interesting. Joanna's kind manner and warmth came across very much during the day and delicate subjects were dealt with professionally and with compassion. I would recommend Joanna's teachings to others without hesitation."
Lesley Hodgson, Complementary Therapist, Scarborough
"A very useful two-day course; connected up a number of areas of learning and turned background knowledge into practical possibility."
Dr David Fraser, Author, Speaker & Coach, Edinburgh
"Really enjoyed the course. Everything that I expected, and more. Definitely keen to go further - thank you!"
Jen Wood, Edinburgh
"Superb experience - rich with content and practise. Lots of time to explore practical applications and discuss personal experiences. Jo - you are lovely to listen to. Particularly impressed with how you handled open-frames."
Madeleine Allen, Allen Training Associates, Edinburgh
"Fabulous - I loved it! And Jo is just lovely. I hadn't made the connection between meditation and hypnotherapy before. You've made me realise that this is another wonderfully flexible tool that we can use for ourselves and our clients. I look forward to learning more about hypnotherapy now as I find it fascinating."
Pam Jenkinson, Edinburgh
"Thank you so much for a fantastic weekend! I found the weekend inspiring and energising - just the right amount of input and exercises. I like the way the course integrated my NLP skills and experience, which strengthened my learning."
Dorothy Armstrong, Edinburgh
"Thanks for a superb weekend training. Your manual is comprehensive and provided an excellent structure to take us through two enjoyable and packed days. However, throughout I felt I could relax as you clearly know your subject in great depth, were clear and professional in your approach and delivery. As a professional, I appreciated this enormously."
Barbara Robertson, Edinburgh
"Very well designed course, tailored to level of participants' previous knowledge and experience. Great fun and inspired learning. Thank you, Jo."
Sue Mitchell, Edinburgh
"Jo brings an entirely new perspective to many things in her own unique and relaxed manner."
Kevin Rose, Business Leadership for Dentistry
"I admit that before taking the course I was sceptical about the self-hypnosis process; I had always thought this was something that would not benefit or help me. After attending this fantastic course I was proven wrong. The methods which Joanna shared were simple, useful and effective. There were a variety of techniques which could be used whilst sitting at your desk at work, or if you have some free time at home. Since attending the course and practising these calming methods I have noticed a significant difference in my overall stress levels and my ability to keep calm. I thoroughly recommend both this course and Joanna. Everything about the day was brilliant."
Matthew Jones, Paralegal, Cohen Cramer Solicitors
"Jo is an excellent trainer, with extensive knowledge. It was so refreshing attending a course where the group was small and each person had involvement. Learned many techniques I can use daily. An excellent day all round, already looking forward to the next one!"
Ru Boyle, Dental Hygienist, Tutor and Assessor, Derbyshire
"A great range of techniques to explore and play with on an everyday basis. Looking forward to answering questions that I probably knew the answers to, but didn't know how to access."
Rich Williams, Director, Exhibition Plinths Limited, UK
"Extremely thought provoking; can't wait to practise new techniques. Really enjoyed the relaxation - didn't think it would happen in a room full of other people. Joanna was very knowledgeable and approachable."
Yvonne O'Loughlin, Learning Programme Co-Ordinator, Jersey
"Excellent course that met all my expectations and provided new perspectives on how to achieve rapport and communication. Useful techniques for the analysis of situations and how to approach different people in optimal ways."
Andrew Higgs, Director, Guernsey
"Interesting course - covered topics in detail supported by clear handouts. Well presented by trainer who encouraged effective interaction of the group."
Jan Coleman, Assistant Director, Guernsey
"Superb! Joanna has a lovely teaching manner; she is very approachable and easy to understand. The course made complete sense - made everything 'click' and gave me a better understanding of how my mind works."
Emma-Jayne Sarahs, Executive HR Assistant, Guernsey
"The course was a great mixture of theory and practical ways to tackle both physical and mental issues in life. The trainers were hugely knowledgeable, experienced and sensitive. The venue was perfect for the nature of the course."
Nicki Rowland, Dental Practice Manager, Beverley
"These two days were of great value personally and professionally. By the end of the second day we were looking forward to taking our experiences back into our real worlds. The retreat gave me time and space in lovely surroundings to take stock of my life and work and to face future challenges with more confidence in myself and my abilities. I thoroughly recommend this course to anyone involved in practice management."
Susan Henderson, Dental Practice Manager, Cheltenham
“Venue - perfect; course - just what I needed; trainers - fab! Thank you!”
Shirley Perry, Dental Practice Manager, Telford
"I really enjoyed the course; very different from any other learning that I have taken part in. The course gave good indicators of how to develop self-awareness and improve inner attitudes. The topics we touched on were certainly interesting, and ones I'd like to delve into further. The hypnosis element was an eye-opener and very helpful; I hope I can use it for stress management."
Pal Croft, Business Development Manager, Azlan Logistics, York
"I found the course useful, informative, constructive and very relevant. It was exactly what I was hoping for, and enabled a new type of self-analysis and objective thinking which I am convinced will help me in many areas.
Steve Towse, Senior Business Development Manager, Azlan Logistics, York
“I enjoyed the course and its content and it left me with a good expectation for the 2nd module. This is certainly my preferred style of learning style of content and discussion.”
Nathan Holden, Senior Internal Sales Executive, Azlan Logistics, York
“Absolutely excellent course, including useful practical exercises, professionally demonstrated.”
Alison Dookun, Dental Practice Manager, Guernsey
“Joanna gave a straightforward jargon-free explanation of self-hypnosis - how it's done and the benefits. Class numbers are small so there was plenty of time to practice the techniques and delegates weren't inhibited in making a contribution. Everyone was involved in practising techniques and exchanging thoughts. For myself at least, this participation was necessary to achieve a 'real' understanding of the subject. I think I have that!”
Pat Cunningham, Retired Solicitor, Stratford-upon-Avon
“A well presented and thought provoking introduction to NLP, conducted in a friendly and professional manner and environment. I felt challenged but comfortable within the group; learning and discovering aspects of NLP I can put into practice.”
Alison Breaden, Upholsterer, Pickering
“A very useful introduction - pushed a number of buttons and I can see how aspects of NLP may be useful in my business.”
Jeremy Deedes, Director, North Yorkshire
“Excellent course. Very enjoyable and informative. Well worthwhile and a refreshing look at NLP. Jo certainly changed my preconceived ideas about self-hypnosis. I learned new relaxation techniques by which I'm sure others will benefit!”
Christine Buttle, Personal Trainer, North Yorkshire
“Extremely useful to me. Enjoyed the small number of participants. Felt relaxed and comfortable. Joanna your presentation style was excellent. Am looking forward to doing more with NLP. Thank you.”
Jane Lush, Florist, North Yorkshire
“The course was well paced, stimulating and enjoyable. Joanna seemed to tailor the content perfectly to the knowledge and requirements of all the delegates and fulfilled both my initial outcomes.”
Linden Quinlan, Pharmacist, North Yorkshire
“Really enjoyed the day - Joanna was very informative and I felt completely at ease straight away - I would love to continue learning and attending other courses. Please continue the good work at our surgery - I will also adopt some of your techniques in my personal life - thankyou.”
Alison Kemp, Dental Nurse, Cottingham
“Yesterday's course was most enjoyable, in a comfortable and friendly environment. I felt Joanna conducted the course in a relaxed and informative way for the staff."
Helen Clark, Dental Practice Manager, Cottingham
